Need help with an order or a product? We're here for you. Email info@budillc.com or call +1 (925) 216-4978 and we'll reply within 1–2 business days.
How we can help
To help us assist you faster, let us know which of these your question is about and include your order number:
- Order changes – address updates, item changes (if not yet shipped) and cancellation requests.
- Shipping & delivery – tracking updates, delays or lost packages, and delivery questions. See Order Tracking.
- Product quality – defective, damaged or incorrect items, products not as described, and warranty claims.
- Returns & refunds – see our Refund Policy for our 30-day returns.
- Everything else – general questions, website issues, and business or trade account enquiries.
Shipping information
All US orders ship free within the United States. Orders usually ship within 1–2 business days and arrive 3–7 business days later. budi USA is an online store only, so we don't offer in-person visits or pickups.